Multi-Kom Mauritius

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1. Consultation

Lifestyle analysis: We look at your life and aspirations, and discuss about integrated systems

Initial proposals, designs, and budgets: We turn our proposals into initial designs and present these for your approval, together with estimated costs.

Equipment specification: We select the finest equipment available within the given budget, and assemble a product portfolio for your approval, together with full specifications and a detailed quotation.

2. Design

Full system design: On receipt of the design fee we overlay all the positions of all the equipment onto your plans

Cable schematics: We draw the wiring schematics on the architectural plans and produce a cable schedule of every cable to be run. This is passed onto the on site electrician (where present) along with all specialist cables.

Functionality Specification: A room by room functionality spec is signed by both parties and stating exactly what the system will do, and what will not do.

3. Project Management

Project handover: We provide a on site project manager who will brief tradesman at the beginning of the project.

Agree project schedule: We liaise with all professional bodies involved on the project to determine a precise timeframe for individual activities and completion.

On site meetings: Our project manager keeps you informed of progress throughout the project being on site to resolve any issues whenever necessary.

4. Installation

Wiring infrastructure: All wiring is installed, either by our technicians or your own electrician after a thorough briefing.

Order equipment and test: All equipment is purchased, pre-configured and tested before being delivered to site.
Prepare cables: Once building and plastering is complete, we can terminate the installed cables and attach the relevant connectors ready for the equipment installation.
Install equipment: Speakers, televisions, control devices and all other equipment is installed

5. Setup

Control Programming: Any specialist remote controls are programmed off site, and then fully tested on site.

Setup and Optimisation: We setup all the equipment using professional apparatus to ensure the best possible performance and bullet proof reliability.
System Walkthough: We walk you through the system room by room, demonstrating exactly how everything works and ticking off everything on the original functionality spec.

6. Support

Owners manual: We provide an easy-to-understand manual on how the system works

Agree service contract: There are several levels of service contract, with different response times for “life critical” systems such as lighting and “non critical” such as home entertainment.
Follow-up: We leave you to enjoy the system for a period of time, then visit to see if anything needs adjusting or changing to your particular preferences.